Account deactivation and deletion.

At Metablock Enterprise Limited, we respect your choices regarding your account status and offer a user-friendly approach to account deactivation and deletion. Here's a brief overview of our policy:

Users can easily deactivate their accounts directly within the app by navigating to the settings, selecting "Deactivate Account," and following the on-screen instructions. Deactivation temporarily suspends your account and makes it invisible to other users

For users opting for permanent deletion, the account deletion is automatically scheduled 30 days after deactivation. If there are no further activities on the account during this period, the deletion process will commence. This ensures that users have ample time to reconsider and, if desired, reactivate their account within the 30-day window.

Should you wish to expedite the deletion process, you can send an email to Reveal email. Our team will promptly review and process your request for immediate account deletion

Upon account deletion, we retain minimal information which includes KYC information and recorded transaction history required for legal purposes. This data is securely stored and is not used for any other purpose.

This Privacy Policy aims to provide a comprehensive guide on the types of personal information we collect, the reasons for collection, potential data sharing, and the robust security measures we employ in delivering our services.

We believe in providing transparency and control over your account status. If you have any questions or need assistance during this process, please contact our customer support team at Reveal email.

Thank you for being a part of Metablock Enterprise Limited. We appreciate your trust and strive to make your experience as seamless as possible.